DIGITAL PAYMENT POLICY
Last Updated: August 8, 2026
SECURE DIGITAL PAYMENTS
At Yuza Clothing, we are committed to providing customers with a safe, simple, and convenient online shopping experience. Our website supports secure digital payment methods so customers can complete their purchases quickly and confidently. All available payment options will be displayed during checkout based on availability and the customer's order.
AVAILABLE PAYMENT METHODS
Customers may complete eligible purchases using the digital payment options available on the Yuza Clothing checkout page. Depending on the payment gateway and current availability, supported methods may include UPI, debit cards, credit cards, net banking, and other authorised online payment methods. Cash on Delivery may also be available for selected orders and delivery locations.
UPI PAYMENTS
Customers may be able to make payments using supported UPI applications and UPI-enabled payment services. When making a UPI payment, customers should carefully verify the merchant information and payment amount displayed before approving the transaction. Yuza Clothing will never ask customers to disclose their UPI PIN through phone calls, WhatsApp, email, chat, or customer-support messages.
DEBIT AND CREDIT CARD PAYMENTS
Eligible debit and credit cards may be used through the secure payment gateway provided during checkout. Card transactions may require additional authentication from the customer's bank, such as an OTP or another verification method. Customers should never share their complete card PIN, CVV, OTP, or banking password with Yuza Clothing staff or anyone claiming to represent Yuza Clothing.
NET BANKING
Where supported by the payment gateway, customers may select net banking during checkout. Customers may then be redirected to their bank's secure authentication system to complete the transaction. Yuza Clothing does not require customers to provide their internet banking password directly to our website or customer-support representatives.
PAYMENT SECURITY
Digital transactions on Yuza Clothing may be processed through authorised third-party payment gateways and financial-service providers. These providers use their own security systems and authentication processes to process transactions. Yuza Clothing does not intentionally store complete sensitive payment credentials such as UPI PINs, debit or credit card PINs, CVVs, internet banking passwords, or OTPs.
PAYMENT CONFIRMATION
An order will normally be considered successfully paid after Yuza Clothing receives confirmation of the transaction from the payment gateway or payment service provider. After successful confirmation, customers may receive an order confirmation through the website, email, SMS, or another available communication method.
PAYMENT SUCCESSFUL BUT ORDER NOT CREATED
In some cases, a payment may be successfully debited from the customer's account while the order is not immediately created because of a temporary network, payment gateway, bank, or technical issue. Customers should avoid making repeated payments immediately and first check their Yuza Clothing account, order history, email, or payment status.
FAILED PAYMENTS
A payment may fail because of insufficient balance, incorrect payment information, bank restrictions, payment gateway issues, network interruptions, authentication failure, or other technical reasons. If a payment fails, the customer may try again using the same payment method or another available payment option.
AMOUNT DEBITED FOR A FAILED TRANSACTION
If money is debited from the customer's bank account but Yuza Clothing does not receive successful payment confirmation, the transaction may be automatically reversed by the bank or payment provider. The reversal period depends on the bank, card issuer, UPI provider, or payment gateway and may require several business days.
DUPLICATE PAYMENTS
If a customer believes that the same order has been charged more than once, they should contact Yuza Clothing customer support and provide the relevant order number, transaction date, amount, and payment reference where available. After verification, an eligible duplicate transaction may be refunded through the appropriate payment method.
PAYMENT GATEWAY
Yuza Clothing may use third-party payment gateway services to process online transactions securely. When customers make an online payment, certain transaction information may be processed by the payment gateway according to its own terms, privacy policy, and security practices.
CASH ON DELIVERY
Cash on Delivery may be available for selected products, order values, and serviceable delivery locations. Availability will normally be shown during checkout. Yuza Clothing may restrict or disable Cash on Delivery for certain locations, orders, products, customers, or circumstances where necessary for operational or fraud-prevention reasons.
PAYMENT AMOUNT
Customers should verify the total order amount before approving any online payment. The final amount shown during checkout may include the product price, applicable discounts, shipping charges, taxes, or other charges disclosed before payment.
OFFERS AND DISCOUNTS
Promotional discounts, coupon codes, payment offers, and other benefits may be subject to specific eligibility requirements, minimum order values, expiry dates, product restrictions, payment-method requirements, or other conditions. Only one or more offers permitted by the checkout system may be applied to an order.
REFUNDS FOR ONLINE PAYMENTS
When a prepaid order qualifies for a refund, Yuza Clothing will normally initiate the refund to the original payment method wherever possible. Refunds may be subject to successful return verification and the applicable Refund, Return & Exchange Policy.
REFUND PROCESSING TIME
After Yuza Clothing successfully initiates an approved refund, the time required for the amount to appear in the customer's account depends on the bank, UPI service provider, card issuer, or payment gateway. In many cases, this may take approximately 5 to 10 business days, although actual processing times may vary.
CASH ON DELIVERY REFUNDS
For eligible Cash on Delivery refunds, customers may be required to provide suitable UPI or bank account information through an authorised Yuza Clothing process. Customers should ensure that the information provided is correct. Yuza Clothing will never request a customer's UPI PIN, banking password, card PIN, CVV, or OTP to process a refund.
PAYMENT FRAUD PREVENTION
For the protection of customers and Yuza Clothing, certain transactions may be reviewed where unusual, suspicious, or potentially fraudulent activity is detected. In some situations, additional order verification may be required before an order is processed or dispatched.
CUSTOMER PAYMENT RESPONSIBILITY
Customers are responsible for ensuring that the payment information they provide is correct and that they are authorised to use the selected payment method. Customers should carefully verify the payment amount before approving the transaction and should keep payment confirmations or transaction references until the order has been completed.
NEVER SHARE CONFIDENTIAL PAYMENT INFORMATION
For your security, never share your UPI PIN, OTP, debit or credit card PIN, CVV, internet banking password, or other confidential authentication credentials with anyone. Yuza Clothing customer-support representatives will never request these credentials to confirm an order, process a return, or issue a refund.
PAYMENT DISPUTES
If you notice an incorrect, unauthorised, duplicate, or unexpected transaction relating to a Yuza Clothing purchase, please contact us promptly. Customers may also need to contact their bank or payment provider where the matter concerns authentication, unauthorised account activity, or banking-system processing.
THIRD-PARTY PAYMENT SERVICES
Online payments may involve independent banks, payment gateways, card networks, UPI providers, and other financial-service providers. Yuza Clothing cannot control temporary interruptions, transaction-processing delays, bank downtime, or technical problems occurring entirely within third-party payment systems.
ORDER CANCELLATION AND PAYMENTS
If an eligible prepaid order is cancelled before fulfilment, Yuza Clothing will initiate the applicable refund according to the order status and refund policy. If the order has already been dispatched, the customer may need to follow the applicable return procedure before a refund can be processed.
PAYMENT INFORMATION AND PRIVACY
Payment-related information and transaction references may be processed where necessary to complete purchases, verify payments, prevent fraud, process refunds, handle disputes, and comply with applicable accounting or legal requirements. Additional information regarding personal data is available in the Yuza Clothing Privacy Policy.
CHANGES TO DIGITAL PAYMENT SERVICES
Yuza Clothing may add, remove, suspend, or modify available payment methods based on payment gateway availability, technical requirements, business requirements, security considerations, or other operational reasons. The currently supported payment options will normally be displayed during checkout.
CONTACT US FOR PAYMENT SUPPORT
If you experience any issue while making a payment on Yuza Clothing, please contact our customer-support team with your order number and transaction reference where available.
YUZA CLOTHING
Email:
support@yuzaclothing.com
Website:
www.yuzaclothing.com
For your security, please do not send your UPI PIN, OTP, card PIN, CVV, internet banking password, or other confidential banking credentials when contacting us.