PRIVACY POLICY

Last Updated: August 8, 2026

At Yuza Clothing, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Yuza Clothing collects, uses, stores, shares, and protects your information when you visit our website, create an account, browse products, place an order, make a payment, request a return or refund, contact customer support, submit a bulk-order enquiry, or otherwise use our services.

By using Yuza Clothing and its services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when using our website or services.

This information may include:

• Full name

• Mobile number

• Email address

• Billing address

• Shipping and delivery address

• Account and login information

• Order details

• Purchase history

• Product preferences

• Wishlist information

• Cart information

• Return and exchange details

• Refund-related information

• Customer-support communications

• Bulk and wholesale enquiry information

• Information submitted through forms on our website

We may also automatically collect certain technical information when you access or use our website.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website or source

• Website interaction information

• Cookies and similar technologies

This technical information may help us improve website performance, security, functionality, and customer experience.

2. HOW WE USE YOUR INFORMATION

We may use the information collected through Yuza Clothing to operate and improve our services.

Your information may be used to:

• Create and manage your customer account

• Process your orders

• Confirm your purchases

• Process payments

• Provide order confirmations

• Arrange shipping and delivery

• Provide shipment tracking information

• Communicate order status

• Process cancellations

• Process returns and exchanges

• Process eligible refunds

• Respond to customer-support enquiries

• Handle complaints or service requests

• Process bulk and wholesale enquiries

• Maintain your shopping cart and wishlist

• Personalise your shopping experience

• Improve our website and services

• Improve product selection and customer experience

• Detect and prevent fraudulent or suspicious activity

• Maintain website security

• Communicate important updates about your account or orders

• Send promotional communications where permitted

• Meet applicable legal, accounting, regulatory, and compliance requirements

3. CUSTOMER ACCOUNTS

Customers may be able to create an account on Yuza Clothing.

When creating an account, you may be required to provide information such as your name, email address, mobile number, and password.

You are responsible for maintaining the confidentiality of your login credentials.

You should not share your password or account access with unauthorised persons.

If you believe your account has been accessed without permission, please contact Yuza Clothing as soon as possible.

4. ORDER INFORMATION

When you place an order, we collect information necessary to process and fulfil your purchase.

This may include:

• Product information

• Selected size or variation

• Quantity

• Customer name

• Contact number

• Email address

• Billing address

• Shipping address

• Payment method

• Order value

• Delivery information

We use this information to process your order, arrange delivery, provide tracking, communicate with you, and handle any return, exchange, cancellation, or refund request.

5. PAYMENTS

Payments made through Yuza Clothing may be processed using authorised third-party payment gateways or payment service providers.

Depending on the payment method selected, you may interact directly with the payment provider's secure system.

Yuza Clothing does not intentionally store complete sensitive payment credentials such as:

• Debit card PIN

• Credit card PIN

• CVV

• UPI PIN

• Internet banking passwords

• One-time passwords used for payment authentication

Payment service providers may collect and process payment information according to their own privacy policies and security practices.

Where Cash on Delivery is available, we may collect and process the information necessary to verify and fulfil your order.

6. SHIPPING AND DELIVERY PARTNERS

To deliver your order, Yuza Clothing may share necessary information with courier companies, logistics providers, and fulfilment partners.

Information shared may include:

• Customer name

• Delivery address

• Mobile number

• Order number

• Package information

• Delivery instructions

• Return or pickup information

This information is shared only as reasonably necessary to complete shipping, delivery, tracking, return pickup, or related services.

7. RETURNS, EXCHANGES AND REFUNDS

If you request a return, exchange, cancellation, or refund, we may collect and process information related to your request.

This may include:

• Order number

• Product details

• Reason for return

• Photographs or supporting information

• Pickup address

• Refund information

• Payment reference information

• Customer-support communications

This information may be used to evaluate the request, arrange return pickup, perform quality checks, process refunds, and prevent misuse of our return system.

8. BULK AND WHOLESALE ENQUIRIES

Yuza Clothing may accept bulk, institutional, reseller, boutique, school, event, corporate, or wholesale enquiries.

When you submit a bulk enquiry, we may collect:

• Name

• Business name

• Mobile number

• Email address

• Location

• Product requirements

• Quantity requirements

• Delivery requirements

• Other information submitted with the enquiry

This information is used to respond to the enquiry, provide quotations, discuss product availability, arrange orders, and communicate commercial terms.

9. COOKIES AND SIMILAR TECHNOLOGIES

Yuza Clothing may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may help us:

• Keep products in your shopping cart

• Maintain login sessions

• Remember preferences

• Remember selected products or categories

• Improve website functionality

• Understand website usage

• Analyse website performance

• Improve navigation and user experience

• Detect technical or security issues

• Measure the effectiveness of promotional activities

Some cookies may be necessary for the website to function correctly.

You may be able to manage or disable certain cookies through your browser settings.

Disabling certain cookies may affect website functionality.

10. SHARING OF PERSONAL INFORMATION

Yuza Clothing does not sell your personal information to advertisers.

We may share necessary information with trusted third parties who assist us in operating our business.

These parties may include:

• Payment gateways

• Payment processors

• Courier companies

• Logistics providers

• Hosting providers

• Website technology providers

• Email service providers

• Communication service providers

• Analytics providers

• Fraud-prevention providers

• Professional advisers

• Accounting or compliance service providers

We may also disclose information when required by applicable law, court order, government authority, or regulatory requirement.

Service providers are expected to use personal information only as necessary to provide their services or meet applicable obligations.

11. THIRD-PARTY SERVICES

Our website may use services provided by third parties.

These may include:

• Payment gateways

• Courier tracking services

• Analytics services

• Social-media services

• Email services

• Customer-support tools

• Hosting services

These third parties may process information under their own privacy policies.

Yuza Clothing is not responsible for the privacy practices of independent third-party websites or services.

We recommend reviewing their privacy policies before providing personal information.

12. DATA SECURITY

Yuza Clothing takes reasonable administrative, technical, and organisational measures designed to protect personal information.

These measures may include safeguards intended to reduce the risk of:

• Unauthorised access

• Unauthorised disclosure

• Loss of information

• Misuse of information

• Alteration of information

• Fraudulent access

However, no website, network, electronic transmission, or data-storage system can guarantee absolute security.

Customers should also take reasonable precautions to protect their account credentials.

13. DATA RETENTION

We may retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained for purposes including:

• Processing and fulfilling orders

• Customer support

• Returns and refunds

• Accounting

• Tax requirements

• Fraud prevention

• Dispute resolution

• Legal compliance

• Regulatory requirements

When personal information is no longer reasonably required, it may be deleted, anonymised, or securely archived as appropriate.

14. YOUR PRIVACY CHOICES AND RIGHTS

Subject to applicable law and the nature of the information involved, you may contact Yuza Clothing regarding personal information associated with you.

You may request assistance to:

• Review personal information

• Correct inaccurate information

• Update account information

• Update your contact details

• Request deletion of eligible personal information

• Withdraw certain permissions where applicable

• Change communication preferences

• Stop receiving optional marketing communications

• Raise a privacy-related complaint

• Ask questions regarding the use of your information

Some information may need to be retained where necessary for completed transactions, fraud prevention, accounting, tax, legal, regulatory, or dispute-resolution requirements.

15. MARKETING COMMUNICATIONS

Where permitted, Yuza Clothing may send customers information about:

• New arrivals

• Product launches

• Discounts

• Promotions

• Special offers

• Seasonal collections

• Website updates

You may request to stop receiving optional promotional communications.

However, you may continue to receive important transactional messages related to:

• Orders

• Payments

• Shipping

• Delivery

• Returns

• Refunds

• Account security

• Customer support

16. WISHLIST AND SHOPPING ACTIVITY

If you use the wishlist, cart, recently viewed products, or similar features, information about these activities may be stored to provide the requested functionality.

This information may also help us improve the shopping experience and understand customer preferences.

17. CHILDREN'S PRIVACY

Yuza Clothing sells clothing products that may include children's apparel.

The website is intended to be used by adults or by individuals who are legally permitted to make purchases.

Where a child uses the website, such use should be under the supervision of a parent or lawful guardian.

We do not intentionally request unnecessary personal information from children.

Where applicable, additional consent or safeguards may be required for processing personal information relating to children under applicable law.

18. THIRD-PARTY LINKS

Yuza Clothing may contain links to third-party websites, social-media platforms, payment providers, or other external services.

Once you leave our website, the privacy practices of those third parties may apply.

Yuza Clothing is not responsible for the privacy practices, content, security, or operation of third-party websites.

You should review the privacy policies of external services before providing personal information.

19. FRAUD PREVENTION AND WEBSITE SECURITY

We may use information to identify and prevent:

• Fraudulent purchases

• Unauthorised transactions

• Account misuse

• Website abuse

• Suspicious activity

• Security threats

• False return or refund requests

Where necessary, certain transactions may be reviewed before an order is accepted or fulfilled.

20. LEGAL AND REGULATORY REQUIREMENTS

Yuza Clothing may process or disclose information where reasonably necessary to comply with applicable laws, regulations, legal proceedings, government requests, or regulatory obligations.

India’s current personal-data framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. :contentReference[oaicite:1]{index=1}

21. CHANGES TO THIS PRIVACY POLICY

Yuza Clothing may update this Privacy Policy from time to time.

Updates may be made because of changes to:

• Website features

• Business operations

• Payment services

• Delivery services

• Technology

• Security practices

• Legal or regulatory requirements

When this Privacy Policy is updated, the revised version will be published on this page.

The “Last Updated” date at the top of the page may also be changed accordingly.

22. CONTACT US

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or how Yuza Clothing handles personal information, please contact us.

YUZA CLOTHING

Email:
support@yuzaclothing.com

Website:
www.yuzaclothing.com

We will make reasonable efforts to review and respond to privacy-related enquiries.

IMPORTANT NOTICE

This Privacy Policy describes the general privacy practices of Yuza Clothing.

The final published Privacy Policy should accurately reflect the actual payment gateways, analytics tools, advertising services, courier providers, cookies, account systems, and other technologies used on the live Yuza Clothing website.

If any website functionality or data-processing practice changes, this Privacy Policy should be reviewed and updated accordingly.